LIMS, LIMS Systems and LIMS Software - Laboratory Information Management Systems Software - from LabVantage
 
 
Customer Support
Get the Results You Want
OVERVIEW
LabVantage has an effective answer for achieving peak performance in the lab -- and a comprehensive support program to make sure you keep getting the results you want. The LabVantage Support Services offer:

  VantageCare: our 24/7 Customer Support website
  Software issue reporting via phone or Internet
  Phone support through local offices during regular business hours
  Emergency response time of within one working hour, during regular support hours
  Software installation support
  Basic database support
  Product updates and enhancements
  VantagePoint, our e-newsletter, delivering the latest news from LabVantage directly to your inbox
  Educational conferences , where you can learn from LabVantage staff and trade ideas and experiences with other LabVantage users
  Customer webinars for periodic software and services updates
Service & Support
Return to HomepageContact UsHelp On This Site
VantageCare Log-In
Search
White Paper Download
Article Download
Laboratory Information Management (LabVantage President & CEO Jim Aurelio's Interview with FSE)
The Case for Good Storage Practice
The Benefits of a LIMS in Proteomics
Increase Your Return on InvestMent (ROI) with Thin-client M18N Solutions
How Differences in Technology Affect LIMS Functionality, Cost, & ROI
Replacement LIMS: Configuring For the Future
Determining LIMS Functionality, Cost, and ROI: System Architecture Strengths and Limitations.
Menace to society - E. coli O157:H7: How the IT world is providing cutting-edge technology to help abate this problem