LIMS from LabVantage - Laboratory Information Management Systems: Company Information: Careers

Develop and implement methods for capturing and documenting customer business requirements for system development, third party software integrations and external database interfaces. Conduct and facilitate customer site audits for information gathering. Outline design models for Sapphire databases. Collaborate with Solutions Engineers to implement and develop customer solutions. Prepare functional and technical documentation, testing and acceptance plans.

Essential Duties and Responsibilities

		Generate consulting revenue coupled with the requirements of ensuring that each system configuration is delivered with a high degree of quality and within the required timeframe.
		Developing and implementing appropriate methods for capturing and documenting customer business requirements for system development, third party software integrations and external database interfaces.
		Conducting and facilitating customer workshops for information gathering.
		Collaborating with Application Designer and Application Programmers to implement customer’s solutions.
		Preparation of functional requirements specification (FRS).
		Ensure that proposed FRS and corresponding design is line with the number of consulting days that have been ordered by the customer for this engagement.
		Collaborating with Project Management on project issues, concerns, schedules of deliveries and completion estimates.
		Provide day-to-day contact for the customer during the implementation.
		Orchestrate system reviews and gather feedback from the customer on required changes
		Provide input to the Project Manager on any change orders that may be requested by the customer
		Execute the Acceptance Test Plan (ATP) with the customer, and document all exceptions, and coordinate a resolution plan with the designer/application programmers.
		Work with the Project Manager to ensure that the developed configuration is handed off to the LabVantage support team.

Qualifications

		Must have BS/MS or equivalent in Engineering, Math, Comp Sci or rel field w/ relevant experience in above duties & programs.
		Ability to work amongst an assigned team consisting of, at a minimum, customer representatives, project manager and configuration designers and application programmers.
		Must be adept in at least: Oracle, SQL Server, PL\SQL, Java, JSP, Scripting, HTML to conduct duties.
		Excellent communication skills. Must be able to intelligently present and discuss ideas to customers and peers.
		Ability to travel at least 40%.
		Excellent documentation and organizational skills.
		Ability to determine and document functional and technical requirements.
		Ability to facilitate knowledge transfers and develop implementation document for technical resources.
		Ability to dispel technical information down to a non-technical level
		Ability to handle multiple projects simultaneously

For immediate consideration, please send your resume with salary history to:

LabVantage Solutions, Inc.
Attn: Department of Human Resources
1160 US Highway 22 East
Bridgewater, New Jersey 08807

or

contact us here.

Customer Relationship Management & Telemarketing Specialist

US - Bridgewater, NJ

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LabVantage is currently seeking a consultant to serve as our Customer Relationship Management and Telemarketing Specialist that will report to the Vice President, Corporate Development to identify, research, contact, and qualify potential customers in defined market and industry segments in North America, and secure appointments for follow-up by our global sales team. The position would also be responsible for managing LabVantage’s customer relationship management (CRM) system, including lead cleansing, assignments, and reporting.

Qualifications

		Experience in lead generation or telemarketing as it relates to software solutions. Experience qualifying VP or director-level contacts within Fortune 1000 companies is a plus. Specific knowledge of the laboratory or information management systems is also a plus.
		Exceptional verbal communication and interpersonal skills, with great attention to detail.
		Entrepreneurial spirit; a "make it happen" attitude and approach.
		High degree of intelligence, maturity, adaptability, and initiative.
		Industrious, proactive work ethic.
		Proficient in Microsoft Word, Excel, and Outlook. Knowledge of Salesforce.com or other CRM solutions is a plus.

LEAD GENERATION SPECIALIST

US - Bridgewater, NJ

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LabVantage is currently seeking an experienced Lead Generation Specialist primarily responsible for developing a pipeline of pre-qualified prospects for sales representatives. This is a long-term contract position earning $10 per hour with the potential to earn $40-50k per year.

Essential Duties, Responsibilities and Qualifications

		The successful candidate must be a self-starter who has excellent telemarketing skills, creating leads, cold calling and establishing contacts.
		Generate and identify potential prospects by researching industry/company profiles to identify key contacts at prospective customers for targeted sales efforts.
		Strong interpersonal communication (verbal and written skills) including listening, rapport building, and operates within our company’s core values and ethics.
		Smart, creative, energetic and assertive individual who has the ability to get things done in a high-growth company and is a team player who can work independently.
		Preferably have some experience/skills in Microsoft Office, some prior CRM and telephone sales experience.

MULTIMEDIA DESIGNER INTERN

US - Bridgewater, NJ

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The Graphic & Animation Designer Intern will be responsible for supporting both the sales and marketing department with the preparation of company print and online collateral. You will be working under the supervision of Coordinator, Marketing Communications and Multimedia. Aside from general design functions, the selected candidate will provide administrative assistance (IE- Contacting printers to submit jobs), both marketing and sales related. This is an unpaid internship.

This is an actual job experience with some training and guidance to expand your knowledge of the design world from concept to production. An ideal candidate will be well organized and energetic. He/she must be able to multitask and work under pressure. This is a great opportunity to gain hands-on experience. So, positive attitude and high motivation is a must. Selection of candidate will be based on both individual integrity and skill sets.

By the end of your internship, you should have gained experience and knowledge on:

		Print ad design and submission
		Online graphics and website design and deployment
		Basic understanding/skills in HTML and ASP
		Generating a webcast
		Coordinating tradeshows/conferences
		Sales and marketing administration

Essential Duties and Responsibilities

		Generate and proof print and online collateral
		Assist in maintaining the company website
		Draft copy for selected collateral
		Meeting and departmental administration
		Lead generation support
		Tradeshow/conference coordination

Qualifications

		Great organizational, linguistics, communication skills
		Related major or career path
		Competent knowledge of design software (candidate should be able to list all software required to run a multimedia department)
		Strong knowledge of Microsoft Windows/Office 2000/XP systems.

PROJECT MANAGER

US - Bridgewater, NJ
UK - High Wycombe, UK

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Serving as primary liaison, between the company and multiple concurrent customer projects having primary responsibility for all project management tasks. This role will also encompass developing, managing, and communicating detailed project plans to ensure that tasks are completed on time, within budget, and meet or exceed specifications:

Essential Duties and Responsibilities

		Develop and implement communication programs to ensure expectations and deadlines are clearly understood from initiation through delivery.
		Identify system and human resource requirements by working with managers and individual departments to ensure availability of required resources.
		Manage day-to-day project communication with clients and project team members, develop and maintain positive working relationships with clients and manage project-related expectations.
		Assist with customer site audits in gathering the necessary project information.
		Collaborating with customers and communicate to the project team on project issues, concerns, schedules of deliveries and completion estimates.
		Development and maintenance of a Microsoft project plan for each assigned project concentrating on milestones.
		Providing project documentation, including meeting agendas, monthly reports, meeting follow-ups, and any other identified communication documentation deemed necessary in the project.
		Instigating and following change order procedures as needed.
		Maintaining the communication channels between the internal LV project team and the customer project team.

Qualifications

		Bachelors degree in Business, Project Management, Management Information Systems, Computer Science, or related area. 3-5 years of experience interfacing with customers in a project management role, 2-3 years of IT project management experience.
		In depth knowledge of Microsoft Project. Project management experience to include project planning and initiation, risk management, critical success factors, project change control, issues management, status reporting, and post-project assessment.
		Must possess strong communication, documentation and organizational skills.
		Other desirable skills include: Client-Server application experience, Oracle and SQL Server administration, Database Design, domain knowledge of laboratory practices and experience in a programming environment.
		PMI Certification is also desirable.

SENIOR APPLICATIONS SCIENTIST

US - Bridgewater, NJ

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Provide direct technical support to the entire sales organization to ensure that prospective customer requirements are met. This includes product demonstrations (on-site, remote, and trade shows), conference calls, “red carpet” meetings, and other client meetings. Provide leadership and direction to the sales organization, marketing, and product development in the area of Life Sciences and its market direction(s). Provide a “bridge” between sales and professional services to help ensure a smooth transition for clients, after the sale.

Essential Duties and Responsibilities

		Assist the TSS team in fulfilling qualified lab audits, demo requests (on-site and remote), and pre-demo strategy sessions for both traditional and Life Science opportunities (with a focus on Life Science Opportunities).
		Document lab audit findings, Visio diagrams and contribution to SOW development required
		Create and maintain standard demonstrations for the Life Science market segments (i.e. Bio-Banking, Genomics)
		Continually enhance technical knowledge, so as to facilitate demo creation and maintenance, and interaction with prospective client IT organizations. This should include any technology Sapphire utilizes, such as Java, JSP’s, Java Script, XML, Web Services, etc.
		Act as a liaison between Sales and Professional services to help ensure that the solution proposed during the 6 step sales process is the one delivered as a result of the Compass implementation process.
		Ability to deliver a compelling and clear demonstration to meet the needs (many times diverse) of the target audience, whether in person or via a web presentation tool (i.e. Arkadin; NetMeeting)
		Work with Account Managers in order to ensure that formal / informal, collaborative strategy discussions (follow “Sapphire Demo Strategy Outline” document) take place for all configured demos. Complete a “configured demo recap form” following each configured demo, detailing what was presented that differs from our “standard” configuration.
		Attend Life Science industry trade shows as needed in the capacity of an attendee, exhibitor, and / or presenter.
		Participate on internal product management teams acting as “customer advocate” and representative of sales.

Qualifications

		Strong Verbal and written communication skills, including experience presenting high value software solutions to small to large groups.
		Educational and experiential background in the Life Sciences industry, to facilitate communication and understanding when interacting with prospective clients.
		Willing to travel to conduct lab audits, onsite demonstrations, and attend trade shows.
		Technical background and a desire to expand current technical knowledge in areas such as Java, Java Scripting, HTML, DHTML, and JSP’s.
		Knowledge and understanding of SQL, Databases, procedural programming, systems interface and integration, operating systems, networks, web applications, life science analysis and integration tools.
		Proficient in using Microsoft Windows and Office Suite software
		Bachelors of Science – minimum
		LIMS experience preferred.